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Our latest edition of the Digital Society Index study – Techlash or Techlove? Connecting beyond the Crisis highlights how, during the COVID-19 pandemic, we have entered a new period of “tech-love”, interacting with technology in a more positive way than ever before.

Starting in 2018, we’ve been tracking how people the world over are responding to the digitisation of economies and industries, exploring themes such as trust, infrastructure, personal data and skills.

Today, in the midst of this global pandemic, this research sheds new light on how people are using technology differently and what this could mean for brands in the longer term. It is intended to stimulate debate and action, framing our future in a digital economy that works for all.