dentsu NRF team

Uma Ranganathan

Uma Ranganathan is a seasoned professional with over two decades of experience in customer success, ecommerce, SaaS, and media advertising. With a mantra of “Test, Learn, and Improve,” she has honed her expertise in customer segmentation, strategic prioritization, and omni-channel communication. Uma’s entrepreneurial spirit is evident from co-founding a successful fashion label, which she scaled to a global online store. 

Her deep understanding of the ecommerce landscape is complemented by a decade of experience in media planning and account management for top-tier clients across Southeast Asia. Uma thrives in dynamic environments, leading with emotional intelligence and a mentorship-driven management style to foster team growth and innovation.

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